Arrive. Unwind. Your property is ready to welcome you!
Clean rooms, made beds, fresh towels and basic amenities checked as agreed — without spending your first day organising household tasks. Preparation reflects your wishes, the property's condition and available operational capacity. Your holiday starts when you arrive.
Cleaning before arrival
Start your holiday in a clean, pleasant setting. We organise cleaning agreed in advance to prepare the rooms for use.
- dusting accessible surfaces
- vacuuming and washing suitable floors
- living rooms, bedrooms and kitchen surfaces
- bathrooms, sanitary areas and mirrors
- removing ordinary household waste
- airing and tidying within the agreed scope
Heavy soiling or a property left unused for a long time may need a separate deep-cleaning quote.
Prepared beds, linen and towels
Small details make arrival more pleasant. By prior agreement, we prepare bedrooms and household textiles for the number of people arriving.
- making beds with clean linen
- preparing pillows and duvets
- arranging fresh towels
- checking spare sets
- organising laundry where needed
The owner provides linen and towels unless otherwise agreed. Additional laundry, textile purchases and delivery are paid for separately.
Fridge stocking and pre-arrival shopping
Arrive without shopping being your first task. Subject to capacity, we arrange purchases and delivery from a list approved in advance. You choose quantities, preferred products and the budget.
- bottled water and soft drinks
- milk and other basic groceries
- bread and packaged products
- fruit and vegetables
- coffee and tea
- toilet paper, soap and hygiene supplies
- other expressly approved purchases
Purchases proceed only after explicit approval and with funds provided in advance under the agreed conditions. Food is delivered and stored according to its requirements. Specific or perishable items are accepted only where handling and delivery are confirmed. Products, transport and shopping coordination are paid for separately.
Basic checks of essential amenities
Practical checks before your stay. By agreement, we carry out basic visual and safe functional checks of accessible equipment.
- power availability and basic lighting checks
- visible condition of taps and sanitary areas
- obvious leaks
- water heater in line with safe instructions
- basic air-conditioning operation by agreement
- remote controls
- Wi-Fi router and apparent internet connection where possible
- accessible doors and windows
We notify the owner of problems and can help arrange a suitable specialist. This is not technical diagnostics, servicing, electrical measurement or a guarantee that equipment is fault-free.
A terrace or balcony ready to enjoy
Enjoy the first moments of your holiday. Where there is a terrace or balcony, we can organise the preparation agreed in advance.
- safely accessible floors
- wiping suitable outdoor furniture
- removing ordinary dust build-up
- arranging existing chairs and tables
- checking for visible damage
- preparing the space for use
External facades, the outside of railings, work at height and dangerously accessible areas are outside the standard service.
Final visual review and photo report
Receive information on readiness before you travel. By agreement, we make a final visual review after preparation.
- prepared living room, bedrooms and beds
- kitchen and sanitary areas
- terrace
- agreed supplies stocked
- visible problems found
We send the report through the communication channel agreed beforehand, giving you visual information on the completed tasks before arrival.
For owners abroad and occasional visitors
Pre-arrival preparation can save time and extra trips. Request the tasks you need, agree a budget and confirm the date your property should be ready. It also suits families who use their holiday home only a few times a year.
You can combine this with the separate annual property care service. Periodic care conditions are explained on its own page, linked below.
Individual pricing for your requirements
Pricing reflects location, size, room, bed and bathroom counts, condition and cleaning needed. We also consider linen changes, laundry, requested purchases, deliveries and transport, extra checks, time, staffing and your preferred completion date.
We provide an individual quote after clarifying the tasks. All purchases, materials, extra services and repairs require approval and are paid for separately.
From enquiry to your arrival
Describe the property and your wishes
Tell us the location and arrival date. We clarify cleaning, linen, supplies and any additional needs.
Receive and approve the quote
We define scope, schedule and price, then agree access, budget and required purchases.
We prepare the property and update you
We carry out the agreed tasks before arrival according to the confirmed schedule. Where reporting is included, we provide photographs of the result.
Service area
Sunny Beach, Nessebar, Sveti Vlas, Ravda, Elenite and nearby holiday complexes. For other settlements, availability and transport conditions are agreed in advance.
Helpful answers
Can you clean my apartment before I arrive?
Yes. By prior agreement, we organise suitable cleaning before your planned arrival.
Can you prepare the beds?
Yes, where included in the individual quote and clean linen is available.
Can you stock the fridge?
Where available, we organise shopping from an approved list and budget, with funds provided in advance under the agreed conditions.
Are groceries included in the price?
No. Food, consumables and deliveries are paid for separately.
Do you check the air conditioner and water heater?
Only agreed basic visual and safe functional checks. Technical servicing requires a qualified specialist.
Can you prepare the terrace?
Yes, where tasks can be carried out safely and are within the agreed scope.
How far in advance should I enquire?
As early as possible so we can confirm available capacity and a suitable schedule.
Can I receive photos before arrival?
Yes, where a photo report is included in the individual quote.